Terms and Conditions

TERMS AND CONDITIONS

Article 1 – Definitions
Article 2 – Identity of the Entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Costs in Case of Withdrawal
Article 8 – Exclusion of the Right of Withdrawal
Article 9 – Prices
Article 10 – Conformity and Warranty
Article 11 – Delivery and Performance
Article 12 – Ongoing Transactions: Duration, Termination and Renewal
Article 13 – Payment
Article 14 – Complaints Procedure
Article 15 – Disputes
Article 16 – Additional or Deviating Provisions

ARTICLE 1 – DEFINITIONS

In these Terms and Conditions, the following definitions apply:

Additional Agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance agreement, and these products, digital content and/or services are supplied by the entrepreneur or by a third party based on an agreement between that third party and the entrepreneur.

Cooling-off Period: the period during which the consumer may exercise the right of withdrawal.

Consumer: a natural person who does not act in the course of a profession, business or trade and who enters into an agreement with the entrepreneur.

Day: calendar day.

Digital Content: data produced and supplied in digital form.

Ongoing Transaction: an agreement relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time.

Durable Data Carrier: any device that enables the consumer or entrepreneur to store information addressed personally to them in a way that allows future consultation and unchanged reproduction of the stored information, including email.

Right of Withdrawal: the possibility for the consumer to withdraw from the distance agreement within the cooling-off period.

Model Withdrawal Form: the form for withdrawal made available by the entrepreneur to the consumer, which the consumer may complete when exercising the right of withdrawal.

Entrepreneur: the natural or legal person who offers products and/or (access to) digital content and/or services to consumers at a distance.

Distance Agreement: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance selling of products and/or services, whereby exclusive use is made of one or more means of distance communication up to and including the conclusion of the agreement.

Means of Distance Communication: any means that can be used to conclude an agreement without the consumer and entrepreneur being simultaneously present in the same place.

Terms and Conditions: these Terms and Conditions of the entrepreneur.

ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR

Business name: MJCommerce
Registered address: The Netherlands
Email address: info@ardrico.com
Chamber of Commerce number: 98120778
VAT identification number: NL005310080B89

ARTICLE 3 – APPLICABILITY

These Terms and Conditions apply to every offer made by the entrepreneur and to every distance agreement and order concluded between the entrepreneur and the consumer.
Prior to the conclusion of a distance agreement, the text of these Terms and Conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the agreement is concluded where the Terms and Conditions can be consulted and that they will be sent free of charge upon request.
If the distance agreement is concluded electronically, the Terms and Conditions may be provided electronically in such a way that the consumer can easily store them on a durable data carrier.
If specific product or service conditions apply in addition to these Terms and Conditions, the consumer may always rely on the provision that is most favorable to them in the event of conflicting conditions.
If any provision of these Terms and Conditions is found to be wholly or partially void or invalid, the remaining provisions shall remain in force and the invalid provision shall be replaced by a provision that most closely reflects the original intent.
Situations not covered by these Terms and Conditions shall be assessed in accordance with these Terms and Conditions.
Any ambiguities regarding the interpretation or content of these Terms and Conditions shall be interpreted in accordance with these Terms and Conditions.

ARTICLE 4 – THE OFFER

If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.
All offers are non-binding. The entrepreneur reserves the right to modify or withdraw an offer at any time.
Each offer contains a complete and accurate description of the products and/or services offered. Obvious errors or mistakes do not bind the entrepreneur.
Product images are a truthful representation of the offered products. However, due to screen settings and natural material characteristics, the entrepreneur cannot guarantee that displayed colors, shapes, or patterns exactly match the delivered product.
The entrepreneur offers jewelry that may contain natural stones, crystals, quartz, and similar materials. Due to their natural origin, each piece is unique and may vary in color, transparency, inclusions, texture, or shape. Such variations are inherent characteristics of natural materials and do not constitute defects.
Any references on the website, product pages, packaging, or marketing materials to “energy,” “chakra,” “balance,” “protection,” “healing,” or similar spiritual or metaphysical properties are provided solely for inspirational, symbolic, or personal-belief purposes. These statements are not medical claims and have not been evaluated by any medical or regulatory authority.
The offered jewelry is sold as decorative and personal accessories only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Each offer contains sufficient information to make clear the rights and obligations associated with acceptance of the offer, including pricing, taxes, shipping costs, payment methods, delivery, execution, and the applicability of the right of withdrawal.

ARTICLE 5 – THE AGREEMENT

The agreement is concluded at the moment the consumer accepts the offer and fulfills the stated conditions.
If the agreement is concluded electronically, the entrepreneur will promptly confirm receipt of acceptance. Until confirmation is sent, the consumer may cancel the agreement.
The entrepreneur takes appropriate technical and organizational measures to secure electronic data transmission and provides a secure web environment.
The entrepreneur may assess whether the consumer can meet payment obligations and may refuse an order or impose special conditions if justified.
The entrepreneur will provide the consumer with relevant information, at the latest upon delivery, including withdrawal conditions, warranty information, pricing, payment, and delivery details.
In the case of ongoing transactions, this obligation applies only to the first delivery.

ARTICLE 6 – RIGHT OF WITHDRAWAL

For products:

The consumer has the right to withdraw from the agreement within 14 days without giving any reason.
The cooling-off period begins the day after the consumer receives the product.
During the cooling-off period, the consumer must handle the product and packaging with care and may only unpack or use the product to the extent necessary to assess whether they wish to keep it.
If the consumer exercises the right of withdrawal, the product must be returned in its original condition and packaging, including all accessories, where reasonably possible.
Hygiene products cannot be returned or refunded. This includes, but is not limited to: underwear, bikinis, makeup, hair styling products, beauty products, and similar items.

For services and digital content not supplied on a tangible medium:

The consumer may withdraw from the agreement within 14 days after the conclusion of the agreement.

Extended withdrawal period:

If the consumer was not informed of the right of withdrawal, the withdrawal period expires 12 months after the end of the original cooling-off period.
If the information is provided within that period, the withdrawal period expires 14 days after receipt of the information.
The consumer must notify the entrepreneur of withdrawal within 14 days and return the product within 14 days thereafter, providing proof of shipment.

ARTICLE 7 – COSTS OF WITHDRAWAL

Return shipping costs are borne by the consumer.
Refunds will be processed within 14 days after withdrawal, provided the product has been received or proof of return is supplied.
Any loss in value caused by improper handling is the responsibility of the consumer.

ARTICLE 8 – EXCLUSION OF THE RIGHT OF WITHDRAWAL

The right of withdrawal may be excluded for:

Products made to the consumer’s specifications or clearly personalized;
Products of a hygienic nature once opened or unsealed;
Perishable goods;
Digital content once access or download has begun with consumer consent;
Services commenced with explicit consumer consent before the withdrawal period has expired.

ARTICLE 9 – PRICES

Prices will not be increased during the stated validity period, except due to changes in tax rates.
Prices subject to financial market fluctuations may vary.
All prices include VAT unless stated otherwise.
Import duties, customs clearance fees, and similar charges are not included and are the responsibility of the customer.
Typographical or pricing errors do not bind the entrepreneur.

ARTICLE 10 – WARRANTY AND CONFORMITY

The entrepreneur ensures that products conform to the agreement and meet reasonable standards of quality and usability.
Any warranty provided by the entrepreneur, manufacturer, or supplier does not affect the consumer’s statutory rights.
Defects or incorrectly delivered products must be reported in writing within 4 weeks of delivery.
The warranty does not apply if products have been repaired, altered, or improperly handled by the consumer or third parties.
Products exposed to abnormal conditions or used contrary to provided instructions are excluded from warranty.
Variations inherent to natural stones, crystals, or materials — including differences in color, structure, pattern, or transparency — do not constitute defects.
The entrepreneur does not guarantee specific outcomes, effects, or results from wearing jewelry containing stones or crystals. Any experiences described by customers are personal and may vary.
To the maximum extent permitted by law, the entrepreneur disclaims liability for decisions or actions taken based on spiritual, symbolic, or metaphysical information provided.

ARTICLE 11 – DELIVERY AND PERFORMANCE

Orders are processed with due care and delivered within 30 days, unless a longer delivery period has been agreed upon.
Delivery times are indicative and non-binding.
Risk of loss or damage transfers to the consumer upon delivery.

Damage, Defects and Replacement

If a product is delivered damaged, incomplete, or defective, the consumer must notify the entrepreneur within 48 hours of receipt by email, including a clear description and at least one clearly visible photo of the issue.
Confirmed transport damage or product defects entitle the consumer to a free replacement. Return of defective products is not required unless explicitly requested.
Natural variations in stones or materials, as described in these Terms, are not considered damage or defects.

ARTICLE 12 – ONGOING TRANSACTIONS

Consumers may cancel ongoing agreements at any time with a notice period of no more than one month. Fixed-term agreements may not be automatically renewed, except as permitted by law.

ARTICLE 13 – PAYMENT

Payments must be completed within 7 business days unless otherwise agreed.
Accepted payment methods include: Credit Card (AMEX, Mastercard, Maestro, Visa), Apple Pay and Paypall.

ARTICLE 14 – COMPLAINTS PROCEDURE

Complaints must be submitted clearly and promptly. The entrepreneur will respond within 14 days.

ARTICLE 15 – DISPUTES

All agreements are governed exclusively by Dutch law.

ARTICLE 16 – ADDITIONAL OR DEVIATING PROVISIONS

Additional provisions may not be to the detriment of the consumer and must be recorded in writing or on a durable data carrier.